The death of a loved one is often a traumatic and confusing time for the family and friends of the deceased and, an important role of the funeral director is to provide compassionate care and honest guidance, to support you through the entire funeral process.

Ruffles Funeral Services perform the various tasks and services typically involved in planning, arranging and conducting a funeral, including:

• Guidance, care and attention from your own personal funeral consultant, available 24 hours a day, 365 days a year. It is our “continual care” policy that each family will be attended to by the same funeral consultant that they spoke to initially.
• Funeral arrangement conference held in our office or the comfort of your home.
• Arrange the removal of the deceased from the place of death or coroners facility.
• Provision of mortuary care by experienced and qualified mortuary staff at our accredited mortuary facility.
• Placement of death and funeral notices in national or international media.
• Preparation of documentation and applications to make arrangements for interment/cremation or repatriation.
• If requested, we will notify any clubs or associations of funeral particulars and issue member invitations.
• Liaising with medical professionals to arrange and collect all necessary documentation.
• Arrange floral tributes and collect and distribute attendance and tribute cards.
• Organise the after-service reception, including the catering.
• Liaising with the celebrant or clergy and other service providers.
• Coordinate and supervise all necessary staff and service providers to conduct the funeral ceremony.
• Arrange the opening of monumental burial sites or the construction of monuments.
• The provision of well-maintained funeral vehicles.
• Registration of death with the State Registrar of Births, Deaths and Marriages.
• Each family receives a complimentary online memorial tribute site at their request.
• Provision of advice and support before, during and following the funeral, including introduction to qualified grief counsellors, current listing of all local grief support associations and grief and loss literature.
• Providing funeral services in Brisbane, Gold Coast & surrounding areas.

At a time of uncertainty, let our experience make yours easier. For advice and compassionate care, please call Ruffles Funeral Services 1300 512 287, we’re here to help 24 hours of every day.