"Thank You for your professionalism, empathy and care. You really were with us every step of the way."

With thanks Alice

"Thank you once again for such a lovely service.  You did a great job. Lots of people commented on what a wonderful service it was."

Sincerely Kerry

"I would like to thank you again for the beautiful service, it was a lovely farewell for my wonderful brother."

Sincerely Wendy

"Once again let me say we were all very impressed with the professional manner in which you conducted the whole event. I thank you very much and will have no problems recommending your company."

Regards Rex

"Just want to say thank you so much for all your help over the last couple of months in regards to mum’s passing."

Regards Jen

"Dad has said to pass on to you his best regards and to let you know how happy he was with Mum's Service and arrangements you had made and attended to. Thanks again for your thoughtfulness. It certainly made a very sad situation a little easier."

Take Care. Kind regards Linda

"I would like to express our sincere thanks for the extremely pleasant and simple and straightforward manner in which you handled our whole bereavement and funeral service recently.

You made me feel extremely comfortable and confident with the whole process from start to finish, taking care of everything after clearly explaining things step by step. I appreciated that you were always easily available for us to contact, and very easy to communicate with.

Bereavement and funeral arrangements are not something we are familiar with as everyday occurrences, let 's face it, so from the moment I first contacted you after finding your details in Yellow Pages I must say your courtesy warmth and professionalism shone through and made me feel much better about the whole process.

Although I obtained comparative service offerings there was really no need as your fees for service were extremely competitive and fair. Much more importantly, you listened attentively to me regarding our situation and feelings and  matched perfectly the level of service to our needs.

You were very informative when required, explicit regarding legal and administrative issues and most certainly went the extra mile in my estimation in terms of attention to detail and follow through service.

The patience, compassion, care  and clarity demonstrated, coupled with your extensive  experience turned what initially seemed  like a  sombre and daunting task for us  to arrange; into an easy and satisfying experience, tailored exactly to our needs in this time of loss of a dearly loved mum.

I would have no hesitation in recommending your outstanding service to anyone facing the situation of bereavement. It was a pleasure dealing with you even though in sad circumstances. Thank you again, for treating our funeral requirements in such an outstanding and courteous manner."

Yours sincerely, Nick Elflett

“Thank you for making everything run so smoothly at the funeral.  We had a lot of positive feedback about your service and presentation. I am glad we chose Ruffles to get us through a difficult time."

Best wishes Marilyn

"On behalf of all the family I would like to say a big thank you for all you have done to make everything so much easier for us. We would also like to say thank you for remembering a lock of mum’s hair, it was beautifully presented"

Regards Kathy

“I am so happy to learn from my sister that you organised such a smooth funeral service today. Please accept my gratitude for the effort of your entire team."

Kind regards Hanna

“Just want to say a big thank you for everything! Couldn’t have asked for anything more... You were absolutely fantastic."


“It is very easy to see why you do your job when you are so very good at what you do, and it takes a very special person to do it. I can't even begin to imagine how emotionally hard your job is, but thank goodness there are people like you to do it!"

Regards Dawn

“We will always remember your caring efficient manner in conducting the funeral of my late mother."

Kindest regards Bryan

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